I'm an experienced User Experience Manager, Product Designer, Strategic Thinker, and Design Leader. For 20+ years I've helped connect Businesses, Products, and Customers through Human-Centered Design. I am a passionate Maker, Hands-on Implementer and Design Leader. My mission is to help organizations deliver meaningful Customer Experiences that leverage new Technology, new Organizational Structures, and Cultural Transformations that require visionary change. I have a proven track record of growing and managing successful Design Teams.
Specialties/Interests: User Experience Design UX, Design Strategy, Customer Experience Design, Service Design, Prototyping and Testing, Visual Design, Team Building and Management, Customer Research, Creative Direction, Project Leadership, Interaction Design.